Terms Of Service
Last Updated: 28th March 2025
1. INTRODUCTION
1.1. Preamble
Infinity Hash Limited (“Company,” “we,” “our,” or “us”) is a company duly incorporated in Hong Kong, offering access to Bitcoin mining capacity through our digital platform (the “Platform” or “Dashboard”). Clients may purchase mining power in the form of Infinity Hash Stacks (“IHS”), which yield daily mining rewards from our mining pool.
Infinity Hash Limited is a company duly organized and existing under the laws of Hong Kong, with Business Registration Number (BRN): 77357234, having its registered address at World Trust Tower, 50 Stanley Street, Central, Hong Kong. We provide our services through our website and dashboard, ensuring compliance with relevant regulatory requirements.
Our clients include customers who access our infrastructure and services through our dashboard. Our business is of a cross-border nature; hence, its clients are based across the world. These Terms of Service (“Terms”) govern your access to and use of our services. By using our services, you agree to be bound by these Terms.
1.2. Legal Framework
These Terms are governed by the laws of Hong Kong, including but not limited to the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615). We reserve the right to update these Terms in compliance with any legal or regulatory changes.
The company understands that the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) imposes substantive legal obligations that are not necessarily connected directly with customer due diligence and apply to all businesses.
1.3. Employee Compliance with AML/CFT Regulations
Each employee of the Company (the “employee”) is required to refer to and fully understand the provisions of the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615), including what constitutes an offense, the relevant prohibitions, and their duty to disclose any suspicious activities. The Company ensures that all employees receive regular training and guidance on compliance with KYC, AML, and CFT laws and requirements. Failure to adhere to these compliance obligations may result in immediate termination of employment and, where applicable, legal consequences.
2. SCOPE OF SERVICES
2.1. Services We Provide
Infinity Hash Limited provides services that allow private individuals and corporate clients to purchase Bitcoin mining hash rate through our platform. The hash rate is offered in the form of Infinity Hash Stacks (“IHS”), which generate daily mining rewards from the company’s mining pool. Additionally, we facilitate the withdrawal of mining rewards and provide purchasing options for hash rate using various third-party payment providers.
2.2. What We Are Not
The Company does not operate as a cryptocurrency exchange and does not provide any banking or financial services. Additionally, we do not function as a Bitcoin mining hosting provider, as our mining power is sourced through contractual agreements with third-party hosting providers rather than through the direct operation of mining equipment.
2.3. No Guarantee of Mining Rewards
While we endeavor to provide consistent mining rewards, we make no guarantee regarding the exact amount or frequency of rewards. The mining rewards are subject to factors beyond our control, including fluctuations in Bitcoin network difficulty, changes in mining conditions, and the financial stability of third-party hosting providers. In the event of bankruptcy or other financial distress affecting a third-party hosting provider, Infinity Hash Limited assumes no liability. Furthermore, we shall not be held responsible for disruptions caused by force majeure events, including but not limited to regulatory changes, natural disasters, or cyberattacks.
3. AFFILIATE PROGRAM
3.1. Commission Structure
Infinity Hash Limited operates an affiliate program through which users may receive commissions for referring new users to our platform. These commissions are paid exclusively from our designated marketing budget and are not derived from other users’ funds or mining rewards. We retain the absolute right to modify, suspend, or terminate the affiliate program at our sole discretion. Any attempt to abuse, manipulate, or engage in fraudulent activity within the affiliate system may result in the immediate termination of the user’s account without prior notice.
4. Eligibility & Account Requirements
4.1. Eligibility Criteria
To be eligible to use our services, an individual or corporate entity must meet certain conditions. Users must be at least 18 years of age and must not be residents or entities in any jurisdiction listed in Section 4.2 (High Risk & Prohibited Countries List). By accessing our platform, users explicitly agree to these Terms of Service. Should a user attempt to access our services from a prohibited jurisdiction or provide false information during registration, we reserve the right to immediately terminate their account and report the violation to the Joint Financial Intelligence Unit (JFIU) of Hong Kong, as well as other relevant legal authorities.
4.2. High Risk & Prohibited Countries List
Users are strictly prohibited from accessing or using our services if they are residents or entities prohibited under the OFAC sanctions programs 0 Hong Kong’s sanctions list (based on UN sanctions), or individuals on OFAC’s Specially Designated Nationals and Blocked Persons List (“SDN List”). Additionally, residents or entities in Hong Kong are restricted from using our services due to regulatory reasons, not sanctions.
The full list of sanctioned and prohibited countries and regions is as follows:
- Afghanistan
- Central African Republic
- Cuba
- Democratic Republic of the Congo
- Haiti
- Hong Kong (restricted due to regulatory reasons, not sanctions)
- Iran
- Libya
- North Korea
- Somalia
- South Sudan
- Sudan
- Syria
- The Crimea Region of Ukraine
- The Donetsk People’s Republic (DNR) region of Ukraine
- The Luhansk People’s Republic (LNR) region of Ukraine
- Yemen
The Company will not establish business relationships with any clients located in such countries, including entities organized, operating from, or beneficially owned by persons located in such countries.
5. User Responsibilities
5.1. Prohibited Activities
Users of our platform are strictly prohibited from engaging in any form of illegal, fraudulent, or unethical activity. This includes, but is not limited to, money laundering, misrepresentation of personal or corporate identity, abuse of the affiliate program, or any attempt to manipulate the platform’s operations. Any user found to be participating in such activities may have their account permanently terminated and may be reported to relevant authorities.
6. Fees & Payments
6.1. Pricing & Payment Methods
Users may purchase mining hash rate through various third-party payment providers authorized by Infinity Hash Limited. We do not engage in direct fiat-to-cryptocurrency exchanges. All transactions conducted through our platform are final, and users acknowledge that refunds will not be provided unless legally mandated. The Company reserves the right to modify its pricing structure and available payment methods at its sole discretion and without prior notice.
6.2. Withdrawal of Mining Rewards
Users may request the withdrawal of their mining rewards to a designated cryptocurrency wallet. All withdrawals may be subject to applicable transaction fees, which will be deducted at the time of processing. Furthermore, mining reward withdrawals may undergo compliance checks in accordance with AML and CFT regulations, which could result in additional processing time. We reserve the right to reject or delay withdrawals if suspicious activity is detected.
6.3. Marketplace Restrictions on Certain Purchases
To mitigate the risk of payment disputes and potential fraud, Infinity Hash Limited may temporarily restrict the transfer or resale of IHS purchased via credit card or other payment methods that allow chargebacks. Specifically, IHS acquired through such methods may not be listed or sold on our peer-to-peer (P2P) hashrate marketplace for up to 180 days from the date of purchase. This measure helps protect the platform and supports our ability to issue refunds at our discretion or when legally required.
7. Limitation of Liability
Infinity Hash Limited shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our services. This includes but is not limited to financial losses, lost profits, data breaches, or service disruptions. Users acknowledge that the mining industry involves inherent risks, including regulatory changes, market volatility, and operational failures. The Company does not assume responsibility for losses incurred due to these factors.
8. Account Termination & Suspension
Infinity Hash Limited reserves the right to suspend or terminate any user account at its sole discretion. This may occur in cases where a user violates these Terms of Service, fails to comply with our KYC requirements, provides false or misleading information, or engages in any form of fraudulent, unlawful, or unethical behavior. In cases of serious violations, we may also report the matter to appropriate law enforcement or regulatory agencies.
9. Amendments & Modifications
We may update these Terms from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of Hong Kong. Any disputes shall be resolved through arbitration in Hong Kong in accordance with local arbitration laws.
12. CONTACT INFORMATION
For any questions or requests regarding these Terms, you can contact us at:
- Support inquiries: [email protected]
- Compliance-related requests: [email protected]
You may also consult our Privacy Policy and our Imprint for further details and contact options.